SHIPPING INFORMATION

 

 COVID-19 UPDATE: WE ARE STILL SHIPPING AS USUAL HOWEVER, WE ARE EXPERIENCING SOME DELAYS. For more information please click HERE. 

 

DELIVERY TIME FRAME

Please allow 1-2 business days for us to process your order.

Majority of time, we will ship your order the same/next business day depending on the time we received your order. However during sale periods, it may take an extra business day.  

EXPRESS POSTAGE 

1-3 working days Australia wide.

We ship with Australia Post and times will vary depending if you live in a Metro or Rural area.

STANDARD SHIPPING: 

Queensland	2-5 business days
New South Wales	3-4 business days
Victoria	4-6 business days
South Australia	5-7 business days
Tasmania	6-7 business days
Western Australia	7-9 business days
Australian Capital Territory	3-11+ business days
Northern Territory	9-11+ business days

Please note: Bliss Boutique is not responsible for Australia Post’s delivery schedule and cannot guarantee your item will be received in the above time frame. It is just an estimate, especially during Covid-19 with limited flights around Australia. 

INTERNATIONAL

We ship worldwide with Australia Post and offer STANDARD and EXPRESS options at the checkout. All orders are traceable on their website and we offer a signature on delivery service. 

Please note: Some countries may have signature on delivery restrictions due to the Covid-19 pandemic, please click here for more information.

The below delivery time frames are based on the Australia Post website DURING COVID-19. We will continue to monitor their website if any of the below timeframes change. 

NEW ZEALAND

• Express -  5-8 business days
• Standard - 7-12 business days

USA:

• Express - 7-15 business days
• Standard - 10-20 business days

UK & IRELAND:

• Express - 6-10 business days
• Standard - 9-15 business days

MAJOR EUROPE:

• Express - 7-15 business days
• Standard - 9-20 business days

CHINA:

• Express - 6-12 business days 
• Standard - 10-20 business days

JAPAN, KOREA, THAILAND, MALAYASIA, HONG KONG:

• Express - 5-13 business days
• Standard - 10-20 business days

REST OF THE WORLD:

• Express - 8-18 business days
• Standard - 9-25 business days

Please note: We have been advised by Australia Post during Covid-19, these delivery time frames are an estimate only. For more information, please click here 

MISSING ITEMS 

If you have provided us with any incorrect delivery details, please email us at info@blissboutique.com.au ASAP, so we can fix the issue before your item is posted. If you have noticed an error after the package has been dispatched, please contact us and we will see how we can assist. 

If your item does not arrive or is lost in transit we are not legally responsible. Once the parcel has been lodged with Australia Post or DHL it is considered their property until delivery has been made. If further investigation is required to locate your parcel, we will assist in any way we can but are not responsible for the outcome. All packages sent out are fully traceable so it is unlikely this will occur. 

CUSTOMS DUTIES AND TAXES ON INTERNATIONAL ORDERS

We will do our best to avoid and reduce the customs duties and taxes payable on all International orders. However, in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all the Customs, Duties and Taxes on the order. It is the responsibility